Terms of Use
Last Updated: September 28, 2026
These Terms of Use (“Terms”) govern your use of the public HelixOS website (the “Site”), operated by HelixOS (“HelixOS,” “Helix,” “we,” “us,” or “our”).
By accessing or using the Site, you agree to these Terms. If you do not agree to these Terms, please do not use the Site.
1. Website Information
The Site provides general information about HelixOS, its technology, capabilities, and services.
Information presented on the Site is for general informational purposes and does not constitute a binding offer, service commitment, service-level agreement, warranty, or contractual representation regarding the functionality, performance, availability, security, implementation, or capabilities of the HelixOS platform or services.
Actual services provided to customers are governed by applicable executed agreements.
2. Platform and Service Descriptions
Descriptions of features, functionality, integrations, workflows, technology, or other capabilities on the Site may be general or illustrative.
Availability and functionality may depend on configuration, customer requirements, third-party integrations, implementation, applicable agreements, and other factors.
Nothing on the Site modifies, supplements, or supersedes an executed agreement between HelixOS and a customer or other contracting party.
In the event of a conflict between information on the Site and an executed agreement, the executed agreement will control with respect to the matters within its scope.
3. No Professional Advice
Content available through the Site is not intended to constitute legal, regulatory, insurance, financial, medical, tax, or other professional advice.
Users should obtain appropriate professional advice regarding their specific circumstances.
4. Permitted Use
You may use the Site only for lawful purposes.
You may not:
- Use the Site in violation of applicable law or regulation
- Attempt to gain unauthorized access to systems, accounts, networks, or data
- Interfere with Site security, functionality, or availability
- Introduce viruses, malicious code, or other harmful technology
- Attempt to probe, scan, or test vulnerabilities without authorization
- Misrepresent your identity or authority
- Use automated systems to access or extract Site content in a manner that materially burdens or disrupts the Site
- Use Site content in a manner that infringes the intellectual property or other rights of HelixOS or third parties
5. Intellectual Property
The Site and its content, including software descriptions, text, graphics, logos, trademarks, designs, images, videos, and other materials, are owned by or licensed to HelixOS or their respective owners and are protected by applicable intellectual property laws.
Except as expressly permitted, Site content may not be copied, reproduced, modified, distributed, displayed, transmitted, or used to create derivative works without appropriate authorization.
6. Third-Party Services and Integrations
The Site may describe or link to third-party products, platforms, integrations, websites, or services.
References to third-party products or services do not constitute a warranty or guarantee regarding those products or services. HelixOS does not control unaffiliated third-party websites and is not responsible for their content, security, availability, terms, or privacy practices.
7. Website Availability and Accuracy
We strive to keep Site information useful and current but do not warrant that all information will be complete, current, accurate, or error-free at all times.
HelixOS may modify, suspend, remove, or discontinue Site content or functionality at any time, subject to applicable contractual obligations.
8. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
HELIXOS DISCLAIMS WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE EXTENT PERMITTED BY LAW.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HELIXOS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO USE OF, OR INABILITY TO USE, THE SITE.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
10. Privacy
Use of the Site is also subject to our Privacy Policy.
11. Changes to These Terms
We may update these Terms periodically. Changes will become effective when posted unless otherwise stated. The “Last Updated” date above indicates when these Terms were most recently revised.
12. Governing Law
These Terms will be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except to the extent otherwise required by applicable law.
13. Contact Us
Questions regarding these Terms may be directed to:
HelixOS
2324 Concord Lake Rd.
Concord, NC 28025
Phone: (888) 830-0994
Email: service@gohelixos.com